We are constantly talking to our customers and they tell us how stressful the event planning process is. So we have a commitment to you, and that is- we’re here to make things as simple as possible for you. We will create the equation for you. So you might be asking yourself, how will Circle27 do that?
We promise to provide you a turnkey solution.
When we first meet with you, we’re going to talk about how we can provide tools and the right people to making your job easier. Our goal is to free up your time so you can focus on the big things.
We promise to communicate in a simple to understand matter.
We believe that if your event management company cannot explain a problem or piece of equipment in a simple to understand matter, then they are trying to confuse you. We will always explain everything in simple terms and not technical jibber jabber.
We promise to do what we say we will do.
Sounds simple right? Far too often though the ball gets dropped so we promise to always do what we say will do (we built our process around that) and if we don’t, we’ll fix it quickly.
We promise to make you smile.
We’re here to do our job, but it doesn’t mean we can’t have some fun along the way. We want to be the team that you love working with, and that you want to get lunch with after the event.
We promise to be here when you need us.
We can work from anywhere in world. We promise not to leave you hanging without an answer. We’ll always return your calls quickly or at least provide you a timeline of when we can get back to you.
We promise to be human.
Most of all, we promise to not act like a company or a machine. We’re humans, just like you. We won’t treat you like a number in our quoting system, and we want to make you feel like you’re part of the circle27 family.